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Terms of service

OVERVIEW

These Terms of Service (“Terms”) apply to your access to and use of the website operated by RESONGHOME (“we”, “us”, “our”), including all content, functionality, products, and services offered through our website (the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, you may not access or use our Services.


ELIGIBILITY

  • By using this website, you represent and warrant that:
  • You are of legal age in your jurisdiction
  • You have the legal capacity to enter into binding agreements
  • All information you provide is accurate, current, and complete


PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate.

However, we do not guarantee that:

  • Product colors, textures, or finishes will appear exactly as displayed on your device
  • Product descriptions are error-free or fully up to date at all times
  • All product offerings are subject to availability and may be modified or discontinued at any time without notice.


ORDERS & CONTRACT FORMATION

All orders placed through our website constitute an offer to purchase.

We reserve the right, at our sole discretion, to:

  • Accept or decline any order
  • Limit or cancel quantities per order or customer
  • Refuse orders due to pricing errors, availability issues, or suspected misuse
  • A binding contract is formed only when we confirm acceptance of your order and receive payment.

We may contact you if any part of your order needs to be modified or cancelled.


PRICING & PAYMENT

All prices are subject to change without notice.

Unless otherwise stated:

  • Prices do not include taxes, customs duties, import fees, or other governmental charges
  • All such charges are the responsibility of the buyer
  • You agree to provide valid, accurate, and complete payment and billing information for all purchases.
  • You represent and warrant that you are authorized to use the selected payment method and that payment will be honored.

 

SHIPPING, DELIVERY & RISK TRANSFER

Delivery timelines provided are estimates only and are not guaranteed.

Unless otherwise agreed in writing:

All shipments are made under EXW (Incoterms® 2020, Shenzhen, China).

Risk of loss and title transfer to the buyer once goods are made available at our warehouse or handed to the carrier arranged by the buyer or acting on the buyer’s behalf.

We are not responsible for delays caused by:

  • Customs clearance procedures
  • Logistics providers
  • Carrier delays
  • Force majeure events


RETURNS & REFUNDS

Returns and refunds are governed by our Return Policy.

We reserve the right to refuse returns or refunds in cases including but not limited to:

  • Products damaged due to misuse or improper handling
  • Custom-made or special production orders
  • Items returned without prior authorization
  • All return requests must be approved before shipment back to us.


INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to:

  • Product designs
  • Images, videos, and visual materials
  • Branding elements and trademarks
  • Text, graphics, and product descriptions

are owned by or licensed to RESONGHOME and are protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used commercially without our prior written consent.

 

PROHIBITED USES

You agree not to use our Services:

  • For any unlawful purpose
  • To infringe upon intellectual property rights
  • To engage in fraud, misrepresentation, or misleading activity
  • To interfere with website security or functionality

You also agree not to:

  • Use bots, crawlers, scraping, or automated systems
  • Attempt to extract or reuse website data without permission
  • Resell or distribute products without authorization
  • Upload malicious code or interfere with system operation

We reserve the right to suspend or terminate access for any violation.

 

COMMERCIAL USE & RESALE RESTRICTION

Unless explicitly authorized in writing by RESONGHOME:

Products purchased through this website are for end-use only and may not be resold, redistributed, or exported for commercial resale.

Unauthorized resale or distribution may result in:

  • Order cancellation
  • Account restriction or termination
  • Legal action where applicable


THIRD-PARTY SERVICES

Our Services may include third-party services, including Shopify, payment processors, and logistics providers.

We are not responsible for the actions, content, or policies of third-party services.

Your use of third-party services is subject to their respective terms and policies.

 

DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, our Services and products are provided on an “as is” and “as available” basis.

We make no warranties or representations of any kind, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous or error-free operation


LIMITATION OF LIABILITY

To the maximum extent permitted by law, RESONGHOME shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data
  • Shipping delays
  • Third-party service failures

arising from the use of our Services or products.

 

INDEMNIFICATION

You agree to indemnify and hold harmless RESONGHOME, its affiliates, partners, employees, and service providers from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any applicable laws or third-party rights

 

TERMINATION

We may suspend or terminate access to our Services at any time, without prior notice, for any reason, including violation of these Terms.

Upon termination, certain provisions will survive, including intellectual property rights, limitation of liability, indemnification, and governing law.

 

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where RESONGHOME is established and operates.

 

CHANGES TO TERMS

We may update these Terms from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised Terms.

 

CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Email: info@resong.vip