Privacy policy

Last updated: June 2026

OVERVIEW

RESONGHOME (“we”, “us”, “our”) operates this website and provides access to curated lifestyle products and related services (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our Services, or make a purchase.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide, information collected automatically, and information from third-party service providers.

Information you provide directly

Name, email address, phone number

Billing and shipping address

Account login credentials

Order and transaction details

Customer service communications

Information collected automatically

IP address and device identifiers

Browser type and operating system

Website usage data and navigation behavior

Cookies and similar tracking technologies

Information from third parties

Shopify and payment providers

Logistics and fulfillment partners

Analytics and marketing service providers

HOW WE USE YOUR INFORMATION

We use your personal information to:

Process and fulfill orders
Provide customer support and account services
Improve product selection and user experience
Manage logistics and shipping operations
Prevent fraud and enhance security
Send service-related or promotional communications (where permitted)
We may also derive aggregated insights from user interactions to improve our Services and product experience.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Enable core website functionality
Analyze traffic and usage patterns
Improve performance and user experience
Support marketing and personalization
You may disable cookies in your browser settings, but some features of the website may not function properly.

SHARING OF PERSONAL INFORMATION

We may share personal information with trusted third parties only as necessary to operate our business, including:

Shopify (e-commerce infrastructure provider)
Payment processors
Shipping and logistics providers
IT and cloud service providers
Marketing and analytics partners
These partners are required to process your information securely and only for authorized purposes.

NO SALE OF PERSONAL DATA

RESONGHOME does not sell personal data.

We may use aggregated or anonymized data for analytics, business improvement, and service optimization.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information.

However, no system of transmission or storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

YOUR RIGHTS

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Right to access your personal information
Right to correct inaccurate data
Right to request deletion of your data
Right to object to certain processing activities
Right to withdraw consent for marketing communications
For EU/UK residents, these rights may be exercised under applicable data protection laws (including GDPR).

INTERNATIONAL DATA TRANSFERS

Your information may be transferred, stored, and processed in countries outside your country of residence, which may have different data protection standards.

We take appropriate safeguards to ensure your information remains protected in accordance with applicable laws.

SHOPIFY PLATFORM ROLE

Our website is hosted on Shopify. Shopify provides the underlying e-commerce infrastructure and may process certain personal data on our behalf to operate, secure, and improve the Services.

For more information, please refer to Shopify’s privacy policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such third-party services. We encourage you to review their policies before providing personal data.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under the legal age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

SERVICE COMMUNICATION

We may contact you regarding:

Order updates
Account-related notifications
Customer service inquiries
Marketing communications (where permitted)
You may opt out of marketing communications at any time.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last updated” date.

CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Email: info@resong.vip

Address:1202, Xinxilikang Smart Headquarters BuildingNo. 2 Taike RoadShenzhen, Guangdong 518034China